Clean Water, Clear Purpose

Delivering safe, reliable water to our neighbors since 1915

Construction Season Is Here — Crews Are Working on the Roads. Stay Alert, Slow Down, and Help Keep Everyone Safe.

Phone: 207-443-2391

Welcome to Customer Service

Our dedicated team is here to assist with business, billing, and general inquiries related to water service. We can also dispatch field service personnel when needed. For after-hours correspondence, a drop box is available at our office entrance. The Bath Water District is committed to delivering exceptional customer service and meeting the needs of our community.

Business Hours:

In Person:

Customer Service Team

Marcia Goodfellow

Customer Accounts Rep

Serving Since: 2014

Jenelle Ripley

Customer Accounts Rep

Serving Since: 2024

Additional Resources

Payment Arrangement
To Dispute a Bill
Overdue Bill Procedure
Cross Connection Control Program
Customer Rights
Terms and Conditions

New Terms and Conditions – Effective 6/1/2025