DUE TO A STAFF SHORTAGE, BWD WILL BE OPEN TO THE PUBLIC ON:
TUESDAYS AND THURSDAYS FROM 9:00 AM – 2:00 PM
MASKS ARE REQUIRED. PLEASE DO NOT ENTER WITHOUT ONE.
OFFICE PERSONNEL ARE AVAILABLE BY PHONE 207-443-2391
MONDAY – FRIDAY FROM 7:30AM-3:00PM
PLEASE NOTE: WE STILL ENCOURAGE CUSTOMERS TO USE THE DROP BOX FOR ANY PAYMENTS OR CORRESPONDENCE.
AS ALWAYS, OUR ONLINE SERVICES ARE AVAILABLE 24/7 AND WE ENCOURAGE OUR CUSTOMERS TO CONTINUE TO USE THOSE PAYMENT OPTIONS.
IF, YOU NEED AN APPLICATION FOR SERVICE, YOU MAY FIND ONE IN THE SMALL BOX ATTACHED TO THE SIDE OF THE LARGE DROP BOX.
We need your help! BWD is working on a service line inventory to identify the material of your service line. New regulations are requiring us to identify the material of the customer owned portion of water service lines in the distribution system, historically the District has only tracked the portion of the line that we own. We are asking customers to send us a photo of their service line and meter as it enters the home, typically in the basement, along with the property address and email it to our meter/mapping department at firstname.lastname@example.org