Our office hours are
Monday – Friday 7:30am – 3:00pm by phone.  In person Tuesdays and Thursdays 9:00am-2:00pm

After hours emergency answering service: 800-853-0281

Our 2022 Consumer Confidence Report is now available here: 2022 Consumer Confidence Report

2022 Total Water Analysis here.    2022totalwateranalysis

Understanding the Consumer Confidence Report

2022 PFAS Test Results – A2210-5580

For more BWD regulatory information our Public Water System ID number is 0090130
or visit the State’s Drinking Water Program website for sampling results here

BWD’s last rate increase was May 2023. To view the rate structure click here.  Current Rate Structure

 PLEASE NOTE: WE STILL ENCOURAGE CUSTOMERS TO USE THE DROP BOX FOR ANY PAYMENTS OR CORRESPONDENCE. 

 AS ALWAYS, OUR ONLINE SERVICES ARE AVAILABLE 24/7 AND WE ENCOURAGE OUR CUSTOMERS TO CONTINUE TO USE THOSE PAYMENT OPTIONS.

 IF, YOU NEED AN APPLICATION FOR SERVICE, YOU MAY FIND ONE IN THE SMALL BOX ATTACHED TO THE SIDE OF THE LARGE DROP BOX.

We need your help!  BWD is working on a service line inventory to identify the material of your service line.  New regulations are requiring us to identify the material of the customer owned portion of water service lines in the distribution system, historically the District has only tracked the portion of the line that we own.  We are asking customers to send us a photo of their service line and meter as it enters the home, typically in the basement, along with the property address and email it to our meter/mapping department at bmurray@bathwd.org